Survey General Questions:1. How did you hear about Louis L'Artisan? Advertisement Friends Relative Contractor Internet Other Please specify2. Did you find the showroom and display helpful and well presented? Very satisfied Satisfied Not satisfied 3. What persuaded you to choose Louis L'Artisan for your project? Company reputation Sales representative / designer Recommendations Showroom and material selection Custom work Other Please specifyDesign Process:4. What was your impression after the initial meeting with one of our designers? Excited to start the project Reassured Overwhelmed Confused / disapointed 5. Did the plan proposed by our designer respond to most / all your needs? Above my expectations Meet my expectations Below my expectations 6. Did you feel your designer had a good knowledge of the products they offered? Above my expectations Met my expectations Below my expectations 7. Please rate the overall professionalism of your designer Above my expectations Met my expectations Below my expectations 8. Do you have suggestions or concerns about our design process?Renovation / installation process:9. Were our trades / installers respectful and clean? Above my expectations Meet my expectations Below my expectations 10. Did you think the installers represented Louis L'Artisan in a professional manner? Yes No 11. Did we complete the renovation / installation in the time schedule we had shared with you? Yes No 12. Do you have comments about our renovation and / or installation process?Finished Product:13. How would you rate the quality of the finished product? Premium Superior Good Average Below Average 14. Does the finished product reflect the details discussed during the design process? Above my expectations Meet my expectations Below my expectations 15. Do you have any comments about the finished product?Experience:16. How would you rate your general experience with Louis L'Artisan? Completely satisfied Mostly satisfied Not very satisfied Completely unsatisfied 17. Would you refer Louis L'Artisan? Yes Maybe No 18. Would you like to comment your experience?19. Do you have any suggestions on how we could improve any of our process?NameThis field is for validation purposes and should be left unchanged.
